7-Day Refund Policy

You may request a full refund within 7 days of purchase if you have not used any paid features. Once paid features have been accessed or used, purchases are generally non-refundable, except where required by applicable law or in cases such as duplicate charges or technical issues that prevent access to the purchased service.

When a purchase is considered used

A purchase is generally considered used once any portion of the purchased digital feature, entitlement, credit, usage allowance, extension, or functionality has been materially accessed or consumed. After use, EdMission does not provide prorated or partial refunds for an unused remainder, except where required by applicable law.

Other eligible circumstances

We may provide a refund or another appropriate remedy for duplicate or erroneous charges, a technical failure that prevents access to the purchased functionality, or another circumstance where applicable law requires it.

How to request a refund

Email [email protected] from the email connected to your EdMission account. Include your purchase date, but never send card information.

Approved refunds are returned through the original payment processor. A refund, payment reversal, or valid chargeback may revoke or adjust the related paid access, credit, usage allowance, or entitlement.

Nothing in this policy limits refund, cancellation, withdrawal, chargeback, or other consumer rights that cannot legally be waived. See the full Terms of Use.